Leadership and systems thinking
His ideas seem related to many of my posts on systems thinking as well as my post on the lazy employee.
Thanks to the Curious Cat Management Improvement Blog and the Ackoff Center Weblog for the pointers.
Bill Harris founded Facilitated Systems in 1999 to help people by helping the organizations in which they spend so much of their time. He uses a number of approaches to help them make sense of the puzzles and problems organizations face.