Bringing Outlook into the Internet age
Over the years, I've participated in a number of mailing lists, and I've noticed that some people struggle with what others regard as basic courtesy: failing to trim excess quotations out of replies and top posting are things many seem to get complaints on. I've wondered why that was so hard to get right. (If you're wondering what's the problem with top posting, see the example at the bottom of the Top Posting section on Wikipedia, starting with "A: Because it messes up the order....")
Now I'm back using Outlook in one part of my professional life, even as I continue with Gnus in another. I begin to see why people struggle with some of the basics. It's quite hard to do the basics well in Outlook, including trimming quotes and bottom posting. Seeing real email addresses involves extra work, and the Outlook text editor is limited in its power. After using Gnus for years, I get the impression of Outlook as a tool with limited capability even compared to simpler tools such as Thunderbird. The only advantage I see to Outlook is its appointment tracking, and one can do that in multiple ways today including with the free Google Calendar.
Yet I realize most Outlook users have little say in which client they use. I recently found a tool that seems reliable and does help offset Outlook's weaknesses: Outlook QuoteFix (there's also a version for Outlook Express, although I've never used it nor OE). If you use Outlook and communicate with people on mailing lists or with people who don't use Outlook, check it out. It's been quite unobtrusive so far and lets me treat email either in the Outlook fashion or in ways I've grown comfortable with over the past 20+ years of using Internet email.
PS: Gmail didn't do it so well, either, the last time I tried it; it put the cursor at the top of replies. In researching this article, At least it's not too hard to do it manually in Gmail. I found Gmail bottom posting in replies, which seems to promise help.